How to troubleshoot Siebel errors using logs
-> The default level of logs created for Siebel errors is 1 which means it contains only error number and message which is sometimes not sufficient to find the problem.
-> To find the root of problem, we can increase the log level so that it contains enough information to troubleshoot the problem and resolve it.
Steps to increase log level of a user (Valid for remote and local users):
1. Right click on My Computer -> Properties.
2. Click on Advanced tab -> Environment Variables.
3. Click on New in User Variables and enter Variable Name: SIEBEL_LOG_EVENTS and Variable Value :< numeric log level to set, can have a value from 1 to 5 >.
For e.g. Variable Value: 4
4. Click on OK. Done.
Now you can generate the error form Siebel UI and capture the log files at D:\Siebel8\Client\LOG (Assuming Siebel is installed in D: drive)