How to extract local database for a remote user
Database extraction is a simple process, but if you are performing this for remote client, first ensure that the user is setup as a remote client.
Step 1: Login to Application UI using SADMIN credentials, navigate to Site Map > Administration – Server Management > Jobs.
Step 2: Create a new job with Component/Job parameter as “Database Extract”.
Step 3: Go to Job Parameters in below applet, click on new button and enter parameters as below:
Client Name: (User ID for which extraction needs to be done)
Step 4: When the job gets completed (with status success), tell the remote user to login and extraction will start automatically.